Swiss Re
Full-service B2B SaaS policy management platform designed from the ground up
B2B Platform
Role
Lead Product Designer
Work Delivered
B2B User Research
Product Stratagy
UX/UI & Design System
Results
17.7% Increase of new premiums
Grew policies from 1.6 to 2.1M
Launched Tangram Platform
Life insurance industry has long struggled with outdated software, manual processes, and inefficiencies, with growing competition and new inovitive consumer products the demand for faster, more scalable solutions has never been greater.
Tangram, an innovative cloud-based platform has been designed to modernise the life insurance industry, providing a end to end solution to quickly launch and scale life insurance products.
I joined the project to formalise and implement a scalable design system, and lead the discovery, design, and development of key features. These included both automated and manual policy underwriting functionality, as well as SLA-driven service request task management, enabling teams to open, track, and complete tasks collaboratively.
Tangram had 3 core objectives for its design:
Combine Software
Combining multiple independent software to reduce costs and simplify operations to one platform with a unified user experiance
Speed to develop
A modular approach to speed up implementation and development, removing any reliance on 3rd party support to improve legacy systems.
Collaborative at its core
Built to provide a robust and scalable platform with cross-team collaboration for team tasks and administration. Combining sales, support underwriting and claims into one.
The learn more about this project, I'll be happy to share more details offline.